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Products Bodyshop Administration Telephone Etiquette
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Telephone Etiquette |
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Price per Unit (piece):
$9.95
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Often the telephone is the only contact you have with many of the people you do business with on a daily basis. Your phone scripts and telephone etiquette are a great way for you to develop and promote a positive company image in the eyes of your customers, vendors, and insurance contacts. Make a good impression and deliver a script that will set you apart from others by training your employee’s on proper telephone etiquette, the importance of the words that are used, the mood or tone their voice sets, and the proper inflection to use when speaking. Seven key areas of telephone etiquette are covered in this document and as a added BONUS, four sample scripts are included. |
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Usually ships in: Downloadable Only |
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